Shipping policy
We are committed to delivering your order as smoothly and efficiently as possible. Once an order is placed, it is processed within 1–2 business days. Orders placed on weekends or public holidays will be processed on the next business day.
After dispatch, delivery typically takes 5–10 business days, depending on your location and local carrier operations. Please note that delivery times are estimates and may vary due to factors beyond our control, such as customs clearance, weather conditions, or carrier delays.
Once your order has shipped, you will receive a confirmation email containing tracking information. This allows you to follow your shipment and stay updated on its delivery status.
Shipping costs, if applicable, are calculated and displayed at checkout before you complete your purchase. All prices shown are exclusive of any customs duties or taxes that may apply in certain regions.
Please ensure that your shipping address is entered correctly at checkout. We are not responsible for delays or failed deliveries caused by incorrect or incomplete address information provided by the customer.
While we do our best to meet estimated delivery timelines, occasional delays may occur during periods of high demand or due to unforeseen circumstances. We appreciate your patience and understanding in such situations.
If you have any questions regarding shipping or your order, our customer support team is always available to assist you.